A first step
Build a shared understanding and identify what needs attention. The Resilience Check can provide a starting point for reflection.
Explore an exampleTake the Resilience CheckTEAM NORSO · COURSES AND PROGRAMMES
Build resilience
through everyday work.
Develop leaders, teams and organisations through practical learning. From a first step to lasting internal capability, shaped around your needs.
Find the right offerWhat do you want to develop?
Resilience grows through leadership, collaboration, working practices and conditions that help people handle demands and change. We consider capacity, priorities and recovery together.
Choose the level that fits.
Examples of delivery. We agree content and scope around your objectives, participants and working context. Certifications have their own requirements.
Practical training
Work on your own situations, practise with feedback and agree how to apply new skills in everyday work.
Explore an exampleLasting capability
Connect sessions with workplace practice, follow-up and internal resources. Build a practice you can sustain yourselves.
Explore an exampleResilient Leaders
Develop a clear leadership role and sound habits for conversations, priorities and decisions. Connect personal practice to what the team needs and the conditions the organisation provides.
COURSE · 1 OR 2 DAYS
Read moreFirst-Time Leaders: From Specialist or Colleague to Leader
Build clarity, confidence and sound habits in the transition to leadership.
COURSE · 1 OR 2 DAYS
Read moreOperational Leadership: Decision-Making Under Pressure
Practise judgement, communication and coordinated action with limited time.
DEVELOPMENT PROGRAMME
Read moreNew Leader: The First 100 Days
A structured onboarding and development journey for understanding the mandate, team, stakeholders and early priorities.
DEVELOPMENT PROGRAMME
Read moreTEAM NORSO Leadership Programme
A structured journey that strengthens leadership practice, people development, team leadership and the ability to turn strategy into action.
COURSE · 1 OR 2 DAYS
Read moreSelf Leadership: Understanding and Leading Yourself
Understand your patterns, priorities and capacity to lead with greater intention.
COURSE · 1 OR 2 DAYS
Read moreLeadership Identity
Develop a grounded understanding of who you are and how you want to lead.
COURSE · 1 OR 2 DAYS
Read moreThe Employee Development Conversation as a Leadership Tool
Turn scheduled conversations into useful dialogue, direction and development.
COURSE · 1 OR 2 DAYS
Read moreThe Difficult Conversation
Prepare and conduct demanding conversations with clarity and respect.
COURSE · 1 OR 2 DAYS
Read moreConflict Management for Leaders
Identify conflict patterns and intervene before positions become entrenched.
COURSE · 1 OR 2 DAYS
Read morePerformance Leadership Without Micromanagement
Create direction and accountability while preserving trust and ownership.
COURSE · 1 OR 2 DAYS
Read moreLeaders and Personal Organisation
Create structure for priorities, decisions, communication and follow-through.
COURSE · 1 OR 2 DAYS
Read moreLeaders and Everyday Stress
Recognise pressure early and build practical routines for sustainable performance.
COURSE · 1 OR 2 DAYS
Read moreCoaching and Mentoring as Leadership Tools
Use developmental conversations to improve reflection, learning and action.
COURSE · 1 OR 2 DAYS
Read moreThe Employer Role in Practice
Understand the responsibilities, judgement and daily practice of the employer role.
Want to develop your own mentors? Build an internal mentoring scheme under Resilient Organisations.
Resilient Teams
Make it easier to succeed together. We work on trust, roles, shared direction and practices that support both delivery and learning.
COURSE · 1 OR 2 DAYS
Read moreLeading Resilient Teams
Strengthen the relationships and practices that help teams perform under pressure.
DEVELOPMENT PROGRAMME
Read moreTeam Development in Everyday Work
Build shared direction, clear roles and working practices that help people succeed together as demands increase.
DEVELOPMENT PROGRAMME
Read moreLeadership Team Programme
Develop a group of managers into a leadership team with shared direction, productive disagreement and collective responsibility.
COURSE · 1 OR 2 DAYS
Read moreEffective Meetings and Clear Meeting Leadership
Use meetings to create focus, decisions and accountable action.
COURSE · 1 OR 2 DAYS
Read moreConflict Management for Leaders
Identify conflict patterns and intervene before positions become entrenched.
Explore how leadership team development connects to strategy, culture and operations under Resilient Organisations.
Resilient Organisations
Build organisational capability through clear leadership, supportive conditions and coordinated working practices. Connect strategy, culture and preparedness to everyday delivery.
DEVELOPMENT PROGRAMME
Read moreResilient Operations Through Change and Pressure
Connect priorities, capacity and preparedness to how your organisation actually operates. We work on the conditions and coordination that enable delivery.
COURSE · 1 OR 2 DAYS
Read moreCulture in Practice
Translate values and ambitions into visible choices and everyday behaviour.
COURSE · 1 OR 2 DAYS
Read moreCrisis Leadership and Preparedness
Prepare leaders to create direction, coordination and trust when events escalate.
DEVELOPMENT PROGRAMME
Read moreLeadership Team Programme
Develop a group of managers into a leadership team with shared direction, productive disagreement and collective responsibility.
DEVELOPMENT PROGRAMME
Read moreTailored Leadership Development Programmes
A development journey shaped by your strategy, leadership principles, culture and current organisational challenges.
DEVELOPMENT PROGRAMME
Read moreBuild an Internal Leadership Academy
Connect leadership development to your strategy, culture and everyday work. We help select modules, develop internal resources and establish a sustainable learning rhythm.
DEVELOPMENT PROGRAMME
Read moreBuild an Internal Mentoring Scheme
We train your mentors, design the structure and help establish a mentoring practice that develops leaders, retains expertise and strengthens your culture over time.
COURSE · 1 OR 2 DAYS
Read moreLeading Change in Practice
Connect change intent with involvement, communication and sustained execution.
COURSE · 1 OR 2 DAYS
Read moreFrom Strategy to Action
Turn strategic direction into priorities, ownership and measurable progress.
METHOD TRAINING
Read moreROBUST360™ Facilitator Programme
Learn to facilitate structured conversations and development work around resilience in people, teams and organisations.
Recruitment and Selection
Make better people decisions through clear role requirements, structured assessment and effective follow-through. ASASO™ and ANCHORView™ provide practical methods for this work.
Need help delivering a recruitment process? We manage the full process or support selected stages. Explore recruitment services
COURSE · 1 OR 2 DAYS
Read moreRecruitment: From Organisational Need to Successful Onboarding
Connect the entire recruitment journey to the value the role must create.
COURSE · 1 OR 2 DAYS
Read moreAssessment Centres: More Accurate Selection in Practice
Design practical exercises that reveal relevant behaviour and capability.
METHOD TRAINING
Read moreASASO™ Certification in Recruitment
A shared, structured method covering the full recruitment journey from analysis to onboarding.
METHOD TRAINING
Read moreANCHORView™ Job Interview Certification
A practical method for planning, conducting and evaluating structured job interviews.
COURSE · 1 OR 2 DAYS
Read moreReference Checking as a Decision-Making Tool
Collect relevant evidence and use references as a structured part of selection.
OUR METHODOLOGICAL FOUNDATION
ROBUST360™
ROBUST360™ is TEAM NORSO’s framework and methodological foundation for developing resilience. It helps us connect people, leadership, collaboration and organisational conditions, and translate insight into practical action. We start with your needs and explain the methods as we work.
Let’s find the right starting point.
Tell us what you want to develop and what is challenging today. We will suggest topics and a realistic scope, from a single session to a tailored programme.
Request a proposal