THE TEAM NORSO JOURNAL
Two disciplines.
One resilient organisation.
Choose the perspective most relevant to your work: better people decisions or stronger leadership and teams.
01 / PEOPLE DECISIONS
Resilient Recruitment
Practical thinking on analysis, selection, structured interviews and onboarding—helping organisations make better decisions that last.
ASASO™ Step 10 of 10: Preboarding and Onboarding
The final step of ASASO™ focuses on what happens after the contract is signed. Effective preboarding and onboarding create continuity between recruitment and the employee’s first months in the organisation, reduce uncertainty, clarify expectations and help new employees integrate, perform and stay. The article explores communication before the first day, the onboarding experience, clear goals, social integration, mentoring, structured follow-up and how Step 10 can also reveal weaknesses earlier in the recruitment process.
Read more ↗ASASO™ Step 9 of 10: Contract – The Signature Is Not the Finish Line
Step 9 in ASASO™ is about more than getting the employment contract signed. We look at offers, salary and conditions, expectation alignment, counteroffers, risk and the transition from candidate to new employee.
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ASASO™ step 1 of 10: Analysis
A good recruitment process begins by understanding the value the new employee must create.
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ASASO™ step 2 of 10: Advertising
Turn the job analysis into an honest invitation that helps relevant candidates recognise the opportunity.
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ASASO™ step 3 of 10: Active search
Reach relevant people through focused research and a conversation that respects their circumstances.
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ASASO™ step 4 of 10: Screening
Use applications to identify what needs investigation, rather than treating a CV as proof of future performance.
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ASASO™ step 5 of 10: Digital tools
Use assessment reports to create better questions, with a clear understanding of their limits.
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ASASO™ step 6 of 10: The interview
A natural conversation needs a deliberate method if it is to support a sound hiring decision.
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ASASO™ Step 7 of 10: Assessment Centre
Stop asking candidates what they can do. Let them show you.
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ASASO™ step 8 of 10: Background check
Verify relevant information, investigate discrepancies and reduce uncertainty before the final hiring decision.
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The interview begins before the first question
Preparation, communication and the setting shape an interview before the formal conversation starts.
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The best interviewers ask fewer questions
Give candidates room to tell the full story, then use focused follow-up to understand the evidence.
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Most candidates never get to finish their answer
An interview improves when you give candidates time to think, explain and finish their answer.
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You hear the candidate. Are you really listening?
Active listening turns polished answers into a clearer understanding of how a candidate thinks and works.
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How you end an interview matters more than you think
A thoughtful ending strengthens the candidate experience and the information you take into your decision.
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The most important work starts after the candidate leaves
Separate evidence from impressions and turn interview information into a structured hiring decision.
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The cover letter matters more than ever
AI can help candidates explain transferable skills that a CV or standardised form may miss.
Read more ↗What Are Your Strengths and Weaknesses? How to Answer in a Job Interview
Learn how to discuss your strengths and weaknesses in a job interview, demonstrate self-awareness, and support your answers with relevant examples.
Read more ↗Personality Tests in Recruitment: When the Test Carries Too Much Weight
Use personality information as one contribution to a broader, job-relevant assessment.
Read more ↗Is It a Good Match, or Do You Just Like the Candidate?
Are we hiring the best candidates, or simply the people we like? Personal chemistry and cultural fit often influence recruitment decisions more than we realise. This article challenges traditional assumptions about organisational fit and explores how structured selection, evidence-based assessments and effective onboarding can lead to better hiring decisions. A successful match is not always something we find. Sometimes, it is something we develop together.
Read more ↗The Employer Must Pass the Interview Too
When candidates ask challenging questions, employers sometimes question their attitude. But what does that judgement reveal? Explore how managers and recruiters can assess candidates fairly, answer honestly and give people the information they need to evaluate their future workplace.
Read more ↗02 / CAPABILITY
Resilient Leadership
Perspectives on leadership, resilient teams, motivation and the personal capacity to perform when demands rise.
Resilient Leadership Is Built Before the Pressure Comes
Resilience is not an individual trait. It must be developed across leaders, teams and organizations before pressure increases and resilience is truly tested.
Read more ↗The Johari Window: What You Don’t See in Yourself Shapes How You Lead
You may know how you intend to lead, but that does not mean you know how your leadership is experienced by others. The Johari Window is a simple but powerful model for understanding self-awareness, blind spots, feedback and leadership development. For leaders, it provides a useful framework for exploring the gap between intention and impact, and for discovering strengths and limitations that may still be unknown.
Read more ↗We Are All Leaders
You don’t need a leadership title to exercise leadership. Read about self-leadership, responsibility, and why resilient organizations need people who take initiative.
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You are not a machine. Neither are your employees.
Sustained performance requires attention to capacity and recovery, as well as results.
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How do you create motivation that lasts?
Meaning, mastery, trust and autonomy create conditions in which people want to contribute.
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Resilience is built between people
Trust, belonging and mutual responsibility turn individual capability into collective strength.
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When the leader becomes a source of stress
Clear expectations, trust and predictable priorities help teams handle pressure without unnecessary uncertainty.
Read more ↗The Scandinavian Leadership Model: Trust, Responsibility and Influence in Practice
The Scandinavian leadership model involves more than flat hierarchies and an informal management style. This in-depth article explores the relationship between the Nordic societal model, labour market institutions and everyday leadership. It examines trust, employee participation, co-workership and autonomy, drawing on Nordic research and professional literature. It also addresses practical pitfalls and offers questions and recommendations to help leaders and HR professionals develop their own organisations.
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When leaders talk more than they deliver
Trust grows when plans become visible action, with clear ownership and follow-through.
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Resilient organisations are built by people who take responsibility
A leader sets direction. Shared ownership enables the whole organisation to move.
Read more ↗The Lonely Leader: When Responsibility Becomes Isolation
Leadership often involves difficult decisions, competing expectations and information that cannot be shared openly. But when responsibility turns into isolation, the consequences can extend beyond the leader's wellbeing. This article explores why leaders experience loneliness, how it can affect judgement and relationships, and why stronger support systems, trusted peers and independent mentoring are essential to resilient leadership.
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Leadership and management: two roles, one purpose
Combine direction and trust with clear responsibilities, structure and follow-through.
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Developing resilient leadership through mental skills
Practise attention, reflection and coping skills before demanding situations arise.
Read more ↗Motivation vs. Dedication: What Is the Real Difference?
What is the difference between motivation and dedication? A practical reflection on drive, commitment, performance, and why resilient leadership requires more than keeping people motivated.
Read more ↗Boss or Leader? They Are Not the Same
A formal management role and actual leadership are not the same thing. A boss has been given authority, responsibility and a mandate to make decisions, while leadership can be exercised by people at every level of an organization. This article explores how direction, trust, accountability, psychological safety, follow-up and freedom to act must work together if people are to perform, develop and accomplish the mission.
Read more ↗How to Become More Motivated: Understand What Really Drives You
What really motivates us, and why does motivation sometimes disappear? Explore six motivational drivers that influence our behaviour, interests, and performance. Learn how to understand your own needs, recognise what gives you energy, and make practical changes that support motivation, personal development, and greater satisfaction at work and in everyday life. Kopier
Read more ↗You Expect Good Decisions. Are You Giving People the Conditions to Make Them?
Sleep deprivation can affect judgment, decision-making and teamwork. Discover why recovery is also a leadership responsibility.
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Sleep and decision-making
Sleep is part of the preparation for clear thinking and important decisions.
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Physical activity during the working day
Making room for movement can support wellbeing, relationships and sustainable working capacity.
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